News

Shipping policy
Due to the custom nature of our pet portrait products, it takes a bit of time to personalize and build your order from the moment you place it. Shipping Times Within the US: Orders within the U.S. typically arrive within 2-3 weeks. However, orders placed during holiday periods may experience longer shipping times, up to 4 weeks. UK, Australia, Canada & Europe: We estimate orders to arrive within 3-4 weeks from the date of purchase. You may experience longer shipping times during peak holiday seasons, up to 5 weeks. Shipping... Read more...
Terms of service
OVERVIEW This website is operated by Jooleer. Throughout the site, the terms “we”, “us” and “our” refer to Jooleer. Jooleer offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein... Read more...
Privacy policy
This Privacy Policy describes how lunessjewels.com(the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. Contact After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at lunessglobal@gmail.com or by mail using the details provided below: 22 Henleaze Avenue,Bristol BS9 4ET,United Kingdom Collecting Personal Information When you visit the Site, we collect certain information about your device, your interaction with the... Read more...
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at lunessglobal@gmail.com. Please note that returns will need to be sent to the following address: 22 Henleaze Avenue, Bristol BS9 4ET, UK. If your return is... Read more...